Frequently Asked Questions
FAQ - Delivery Information and General Questions
Delivery country
In which countries do Varo Fashion deliver?
We are currently delivering to the whole world.
Order confirmation
When do I receive an order confirmation?
As soon as you have placed your order, you will receive a confirmation email. This means that we have registered your order in our system and have begun to process it.
Order tracking
How can I trace my order?
The tracking code will be sent to your email address within 24 hours after your package has left our stock.
Delivery details
How long does delivery take?
The average delivery time is:
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Processing time: 1-2 days (Mon-Sat)
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Delivery time: 4-7 days (Mon-Sat)
If you place your order before 7 p.m. 15:00 (GMT+01: 00), it will be treated the same day.
Delayed orders
What should I do if my order is delayed?
If the maximum processing time and delivery time have been exceeded and your order has not yet arrived, you can expect up to two extra days. Please check your tracking code. If your package is still not arrived please contact us with your order number.
Damaged or wrong orders
What should I do if my package is damaged or contains incorrect items?
Take pictures of the problem and briefly describe what the problem is. Please contact us and provide your order number. We will take care of solving the problem.
Business information
Store name: Varo-Fashion
Company name: MDMO ECOM LIMITED
Company number: 76505866
Address: Room 01, 26th Floor, 21 Yiu Wah Street, Causeway Bay, Hong Kong
E-mail: info@varo-fashion.com
Opening hours:
Monday to Saturday: 09:00 to 17:00 (GMT +1)